Some twelve hours after I blogged about SurveyMonkey’s theft of 60 euros of my money, and a couple of hours after I mentioned in these pages that they’d doubled down by changing the price for everyone, SurveyMonkey has apparently relented. Late Thursday night I received an email from Kaleigh with apologies, an explanation, the announcement […]
Read MoreUpdate 2: SurveyMonkey has caved under the pressure of hundreds of page hits, shares, and retweets of this blog post, and granted me a full refund and a 6-month complimentary subscription. In zoos, I’ve seen monkeys fornicate and masturbate in public, eat their own vomit, and even dine without the benefit of cutlery–or clean hands. […]
Read MoreUpdate 2: SurveyMonkey has caved under the pressure of hundreds of page hits, shares, and retweets of this blog post, and granted me a full refund and a 6-month complimentary subscription. Update: SurveyMonkey has reacted to my complaint by restructuring their entire pricing model. Repeat after me: Sur – Vey – Mon – Key Steals […]
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